O365 Admin L2

Roles & Responsibilities:

  • L2 level on managing maintaining on-premises Active Directory
  • Knowledge on Microsoft Entra connect for on-premises identity synchronization with Azure AD
    and SSO.
  •  Advanced troubleshooting skills on AD and Office 365.
  •  PowerShell scripting skills for various Office 365 admin tasks and reporting.
  • eDiscovery to advance mailbox search.
  •  Basic knowledge on Azure information protection.
  • on-premises Exchange server hybrid with Office 365.
  • Basic knowledge on various antispam and mail flow.
  • Advanced knowledge on Autodiscover, SPF, DKIM, public DNS management.
  • Knowledge on other Office 365 options like conditional access policies, Application SSO etc.
  •  Managing and Configuring our Office 365 environment, including Exchange Online, SharePoint
    Online, Teams and host of other products provided by Microsoft.
  • Candidate will be responsible for managing user accounts, permissions, and security
    configuration of our Office 365 instance.
  • Maintain a high level of availability for all Office 365 services, including email, SharePoint,
    OneDrive, and Team.
  •  Monitor the service health and performance of Office 365 and all its products and take proactive
    measures to prevent or mitigate issues.
  • Manage user accounts, licenses, and permissions in accordance with company policies.
  • Configure and manage security settings and compliance features to protect data and ensure
    regulatory compliance.
  • Perform regular backups of data and systems and develop and test disaster recovery plans.
  • Stay updated on new features and capabilities, and plan and execute upgrades and migrations
    as needed.
  • Collaborate with other IT teams to troubleshoot and resolve technical issues.
  • Write and maintain documentation for procedures, processes, and configurations.
  • Train and support end users on the use of Office 365 applications and features.
  • Conduct research and make recommendations on new products and solutions to improve
    productivity and efficiency.
  • Monitor trends and developments in the Office 365 ecosystem and keep abreast of changes in the competitive landscape.


  • Position requires a bachelor’s degree and any sales or marketing experience. Experience of socialleadership or intra college leadership will be a plus point.

  • Preferred Degree: Any graduate or postgraduate

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